Switch Stuck in Router Mode

[Vfermin72]

I already know what the issue is and I need to send the switch in and receive a new one. According to the support specialist I spoke with: “Confirmed Switch listed as router on ISP device table. Unable to Telnet to flash image.

Nothing can be done in order to remotely fix the issue and new hardware needs to be sent. 

[Imran_ruckus]

Hi @xlearntechnow 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[xlearntechnow]

Can you provide me the steps in how to make option 1 and option 2 works as switch with the same settings. Disable the router options 

[Imran_ruckus]

Hi @xlearntechnow 

I hope this message finds you well.

Thank you for your response. 

I apologize for any misunderstanding regarding your query. Could you please elaborate the issue.

Additionally, I would appreciate your response with the four questions I raised in my initial post in this thread.

Thank you for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @xlearntechnow 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

I would appreciate your response to the four questions I raised in my initial post in this thread.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @xlearntechnow 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community