Switch IP not showing up in IP scanner. How do I get the IP?

[Crossrun21]

I have read many posts on how to fix the switch after power outage, but the ip scanner shows the APs but no switch IP address. Is there another way to get that IP address?

[Jayavidhya]

Hi @Crossrun21 

Please confirm whether you can see your RUCKUS switch in your unleashed dashboard.

Please let us know the LED status of the switch  using the below guide.

RUCKUS SWITCH LED light:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Best regards,

Jayavidhya

Lennar Home Community

[Crossrun21]

The Ruckus switch does not appear in the dashboard.

Port link, Port speed, Member ID, PoE, all show green status, USB shows amber.

System Status, and Power Status are green.

[Jayavidhya]

Hi @Crossrun21 

In order to add the Switch to the Unleashed Dashboard for monitoring it must be running the code 08090 minimum.

So please confirm you have a ICX7150 Ruckus Switch, because there are some Lennar houses with other brands, and that the Switch is not showing does not mean that is not working, just that is not associated, and you can not manage the Switch from Unleashed Dashboard is for monitoring and should appear in the IP scanner as long you are connected to the Switch via wire or wireless to the unleashed network.

Best regards,

Jayavidhya

Lennar Home Community
 

[Crossrun21]

I can confirm the unit says ICX 7150-c12

[Jayavidhya]

Hi @Crossrun21 

Please try to gain access to the Switch via console and upgrade the Switch to the code 08095g, upgrading both partitions to the switching code file named SPS08095gufi.bin.

To check the current version of the switch you can use show version commands to confirm if your version is lower than 08080. 

If the version is lower that the code 08080, you need to upgrade twice from the code using the Image file SPS08080f.bin and the boot file named spz10114.bin, the from 0808f to 08095g UFI using only the image file named SPS08095ufi.bin for both partition primary and secondary.

Please try to find the Switch IP address, by wiring the computer to the Switch(hope windows) use any of the yellow ports

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

Gain access to the Switch via SSH( SSH do not work if you are running an old code), Telnet or console(with console the IP address is not necessary)

How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U

Check the version you are or if the access points are wire to this switch, And If ask you for credential, try the next.

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

check current version

enable

show version

Check if the Access points are connected to this Switch.

show lldp neighbors

show poe

By seeing the output of the above commands you can upgrade the switch using the below links.

Best regards,

Jayavidhya

Lennar Home Community