Switch IP not showing up in IP scanner. How do I get the IP?

[Crossrun21]

I have read many posts on how to fix the switch after power outage, but the ip scanner shows the APs but no switch IP address. Is there another way to get that IP address?

[Jayavidhya]

Hi @Crossrun21 

Thanks for your response.

Please try to follow the process again and enter the below username and password. 

Please try the most common username and passwords ( This is key sensitive so please include capital letters )  

Username:admin password: Ruckus! 

Username:admin password: Ruckus1

Username:admin password: Lennar

Username:super password: sp-admin

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

If you face any difficulties please share the screenshot of the error you are getting while following the process.

Best regards,

Jayavidhya

Lennar Home Community
 

[Crossrun21]

I cannot enter a password, the CLI doesn't show any keystrokes.

[Jayavidhya]

Hi @Crossrun21 

While entering password texts won't be displayed in the CLI. Once you have entered the password press 'ENTER'. 

Best regards,

Jayavidhya

Lennar Home Community

[Crossrun21]

Thanks. Lots of progress. Both partitions have been updated and I can now see the switch IP. I am also able to access the switch via web gui. One last thing, however, is that I still cannot see the switch in my dashboard. 

[Jayavidhya]

Hi @Crossrun21 

Thanks for your reply.

To add the ICX switch in the unleashed app you need to create a SSH tunnel( private tunnel between the AP and switch).

For this we need to make sure that the switch is running the latest version. As you have already upgraded the switch please make sure that the management approval is enabled.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A887C55E-6973-4496-9413-302E8...

Also make sure you enable LLDP/RSA protocol in your switch using the below commands.

Device>enable
Device#config terminal
Device(config)#lldp run
Device(config)#crypto key generate rsa

Edit the current password and username

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

Unleashed dashboard

1-Hit Add on that dashboard 

2-Put the IP address of the ICX switch 

3-Username and password for Switch authentication that we created

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-30C6694A-6AEE-4DF8-9459-1AB18...

To sync the data, it will take us a while, so after a couple of minutes it should say connected.

Please let us knw if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community