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Switch IP not showing up in IP scanner. How do I get the IP?

Crossrun21
New Contributor

I have read many posts on how to fix the switch after power outage, but the ip scanner shows the APs but no switch IP address. Is there another way to get that IP address?

19 REPLIES 19

Jayavidhya
Moderator
Moderator

Hi @Crossrun21 

 

Greetings of the day,

 

Here I attach the guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

 

 

Best regards,

Jayavidhya

Lennar Home Community
 

 

I think I found the IP address by accessing the client list via the router. When I try to log in I get an error that states:

The page isn't working

IPaddress didn't send any data

Err_Empty_Response

 

Hi @Crossrun21 

 

Based on your description it seems that your IP address of switch does not appear on the  IP Scanner.

 

To solve this issue please reboot the local Router ( ISP device ).

 

Another solution is to log in in your local Router and check the 'device list'

https://www.wikihow.com/See-Who-Is-Connected-to-Your-Wireless-Network

https://www.howtogeek.com/204057/how-to-see-who%E2%80%99s-connected-to-your-wi-fi-network/

 

 

Best regards,

Jayavidhya

Lennar Home Community
 

Via the router I see a "Ruckus Unleashed" IP address. Entering that into the URL brings me to a login, but any attempt to login results in the error:

The page isn't working

IPaddress didn't send any data

Err_Empty_Response