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Switch Disconnected After Power Outage

New Contributor


I've had my Ruckus setup for two years without issues, and have now experienced one after a power outage. The network switch (ICX 7150-C12P) is showing as disconnected even though lights are all on. Also, whenever I connect to the switch directly or the WAPs connected to it, I cannot load anything. 

Is there anything I can do to restore it to its original working state?


Hi estone

Thank you for the response and the information you shared.

As we could see from the picture you shared, that on your ICX-7150-C12P Switch, the SYST and PWR lights are steady green, which means the lights are in a normal state.

Since the switch is in the normal state you can take Console access to the switch in order to verify, if the switch is able to connect properly to Access Points or if it has a ‘Routing Code’ issue which happens due to power outages most of the times, this is a known issue for Lennar home users.

An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.

There we are going to see 2 important things the

-MAC address: Physical address of the device this never changes

- An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)

Please follow the below steps:

1. To fix this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications:

2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line” 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

If you can access the Command line should look like this:

ICX7150-C12 Router>

3. Here is a quick guide for understanding how to fix the 'routing code issue' however, you only need to run the following commands once you are on the command line 'CLI' 

Note: Hit Enter to accept each command 


show version

copy flash flash secondary 

boot system flash secondary yes 


(Please share the output screenshot of the ‘show version’ command)



ICX7150-24P Router>enable (hit enter to accept the command) 
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

There are Two ways to fix this issue:

             I) How to Fix Routing code issues on Lennar Home users via CLI

             II) Or WEB access option

4. If access via IP address is not possible here is a guide on how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB. 

How to console in the ICX-7150-C12P

Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '3'


Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

View solution in original post


New Contributor


I went ahead and connected using a USB C cable (wasnt as difficult as first thought to be) and followed the instructions for setting it up to use with PuTTY. However, when I clicked Open to start the session, it did not show any ICP-7150 name like I was expecting based on the guides.

PuTTY View 

Any additional thoughts?

New Contributor

Hey Imran,

I was able to struggle through it using the serial connection via the PuTTY terminal. My network switch is now showing as connected. Thanks.

Hi estone

Thank you for the response and the information you shared.

As we discussed before and we could see from the below screenshot you shared that, there was a ‘Routing Code’ issue. The switch was using the Routing Code (SPR08090d, R-Indiacates Routing code). It has to be an SPS code to avoid issues for Lennar home users.

Below commands has to be performed to fix this issue and set Switch on the ‘Switching code’. I believe you have already did that.


copy flash flash secondary

boot system flash secondary yes


Good to know that the Routing Code issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community


Best regards,

Imran Sanadi

Lennar Home Community.