This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Steady Red Lights on Device

acian
New Contributor

‎05-25-2023 10:14 AM

We have two devices on our ceilings in our townhome. We noticed the one downstairs has steady green lights while the one upstairs has steady red lights. How do we reset/reprogram the device? I am assuming the lights should not be red. 

0 Kudos
Reply
1 REPLY 1

Jayavidhya
Valued Contributor III

‎05-25-2023 11:38 AM

Hi @acian 

 

Greetings of the day,

 

Based on your description, it seems that the access points stuck in boot mode. To solve this issue please try to do physical factory reset of an access points using the below guide.

 

Physical Factory Reset, an Access Point Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

 

How to factory reset or factory default different type of Ruckus Access points? Article

https://support.ruckuswireless.com/articles/000012418

 

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community
 

0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC