Slow internet speeds

[James98]

I am having an issue with my switch and endpoints.  I am not 100% sure what the issue is, but I know that my internet connection is very slow over the endpoints (WIFI).  I have a hard line that is working as it should.  I am not able to access my Unleashed account or the IP address via a browser.  

I have spent several hours combing through the forum and I haven't found the right thing for me.  I called Ruckus and the nice person told me I had to post here and some would respond to me.

[James98 · Accepted solution]

I have tried to reply a few times, but I think it marks my response as spam.  I did what you asked of me.  What data from those responses are you looking for?  Can you see this image?

[James98 · Accepted solution]

I am not sure I did this right.  I don't think this is an accepted solution, but it would let me save it without hitting that button.  Please let me know the next steps for the open issue.

[James98 · Accepted solution]

I am not sure I did this right.  I don't think this is an accepted solution, but it would let me save it without hitting that button.  Please let me know the next steps for the open issue.

[pinky_ruckus · Accepted solution]

Hello @James98 ,

Thank you for sharing the response.

From the below screenshot you shared, I understand that the Switch is booted up on the secondary partition which is running on Routing code (SPR)

The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.