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Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

@gerimaster, not sure how you did your testing. I tried all variants of what you mentioned, arp filter on only, mesh on only, both on, and no result. Made it just as slow as before. Not sure how you got improved test results. Need to default all ap's now and reload 200.6... ughhh

I tried to change the firmware from 200.8 to 200.6 without resetting to the factory settings, there is no result for me. Magic with stable performance begins if only reset to factory and then downgrade to 200.6?

hayward_kong
Contributor III
Got a reply from support:

Now what does this mean???

——————/—

We got an update from the engineering team and they confirmed that there is some issue speed test tool test on the unleashed platform however there will be no performance issue with AP's' and they are separately dealing with speed test outputs.

Please confirm if your client-facing any performance issue.

Are they trying to say the speed test tool output is bad or at fault, but the unleashed AP performance is fine?

or in other words it is their fault not ours? 

This is utter non-sense.  I tried the unleashed R710 & R720 back to back with my system using the ZD1200 with 2 R700's.  The speed difference is dramatic!!!  Almost 4x!  Same exact clients, internet connection, location, etc.  Identical al.  Same speedtest as well.  They are in complete denial.