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Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

hayward_kong
Contributor III
now I wonder how they did tests for speedflex and compare that to speedtest.net... and iperf3

hayward_kong
Contributor III
Confirmed 200.8.10.3.243 still has same slow wifi speed bug from 200.7.x firmware.  Anyway just got done testing with Ruckus Engineering support on firmware 200.7.10.202.94 and standalone 104.x firmware. I still need to get the files uploaded later tonight

sam_morduke
New Contributor III
Yup. Just tested. 200.8. thats just released has not addressed the issue. I am getting frustrated at ruckus for failing to even acknowledge the fact that their NEWER equipment has an issue with connections to one of the worlds most popular mobile devices. I will post basic results tomorrow. Need to revert back. 200.6 seems to be the sweet spot for me, allows 400-550mbps on iphone pro max.

200.8 on R720 same issue, slow download speeds, no difference to 200.7...

Anyway, they’ll look at my iperf3 results and support files they needed tomorrow since the testing we did was very late towards the end of their working hours.  Their main guy that was working with me had to hand me over to their other guy since they were switching shifts, but it just seems strange, they just think it’s only an unleashed issue.
i know it also impacts standalone firmware 110.x too.  Anyway, the only testing we did was 200.7.x and 104.x firmware.    I do believe it’s cross platform, but their larger customers that don’t use unleashed don’t really care about individual client speed as much for max throughput. Anyway, my iperf3 results show a big decrease between 200.7.x and 104.x firmware single stream test only. Strange they preferred using iperf2 and I insisted using iperf3.