Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[ryanhayes]

Same issue for me on R510. How do I go back to 200.6.10?

[hayward_kong]

Download the firmware 200.6.10.x to a desktop/laptop computer
https://support.ruckuswireless.com/so...

Log on to the master controller app via webbrowser and go to the admin section which I think ha s the firmware update section.

Note upload the firmware to the slave first and then to the master. Note, this will reset everything to factory settings..

Make sure you have the unleashed app installed on your iPhone or iOS device so you can configure it.

note: Saved Settings from 200.7.10 will not work for 200.6.10

[ryanhayes]

Thanks! This is helpful. I wonder if it's worth it to roll it back. How quickly does Ruckus respond to things like this? My guess is it could be months or......never. 

[hayward_kong]

yeah it's worth to roll back.. this is the first time I've seen ruckus release a really bad firmware that wasn't tested as well.. Normally it takes ruckus 6months to a year to release firmware.. Then again structure with the software teams might be different since Arris took over Ruckus the last few years.  I've deployed in the past Ruckus 7372 and R710, R610, 510 at schools , high end homes and small business.  At least ruckus is more consistent with stable firmware than say Unifi firmware and software which is more like beta testing.

[ryanhayes]

Also, what settings are you guys using to get speeds like this? I am seeing nothing close to even 400Mbps up or down. I have a Lennar home with 2 R510 AP's in the ceiling. 2 story home. One in the center of each floor. 2700 sq. feet.