Setup Ruckus routers

[lokeshkatamanen]

Hello, This is lokesh living at 2440 Barley Crest Pass cumming GA - 30040. We have moved in here about year and half ago. Am trying to setup or reset the existing routers to configure accordingly to my profile. Please help

[Jayavidhya]

Hi @lokeshkatamanen 

Greetings of the day,

Thanks for the detailed description,

Please check whether the devices are connected properly as per the below guide. Here I will leave a short guide how to connect the devices properly.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

ease let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[lokeshkatamanen]

Thanks @jayavidhya for quick response. I would need some walk through i tried whatever i could.. Its all connected properly i can see 2g and 5g is showing amber lights that means its having internet and no clients are there,
I dont know the password of admin portal or the wifi signal access point is exposing.. So am confused about resetting access point or the ruckus switch? I tried resetting access point but it again boots back up by giving the same lights looks like its just its not resetting..

Any way to connect and walk me through steps so we can sort this out over the call or something?

[Imran_ruckus · Accepted solution]

Hi @lokeshkatamanen 

Greetings!!!

Please follow to the below RUCKUS 'Lennar Knowledge Base'  self-help guide to factory reset your RUCKUS Access Points and configure them with a new SSID/Wi-Fi Network.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[lokeshkatamanen]

Thank you Imran, Disconnecting the other AP and using just one and then connecting other one resolved the issue. Am able to do everything now. Only Question is the password recovery section its not showing for me in preferences..
Where would that be other than in preferences to enable password recovery?