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Send Human Technician

New Contributor

I need a real person to come hook everything up. We purchased a Lennar home and the previous owners could never make it work. Nothing works. I need a technician, not a support forum. 


New Contributor

Good luck finding someone!  We've had the system 3 years and can NOT get the support we need.  I'm researching an entirely NEW system from a competitor because I'm fed up with the lousy support on the Ruckus.

Hi @mceik

Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model. 

I would recommend that you seek outside help or a technician.

For better understanding please give the detailed description of the issue.

Best regards,


Lennar Home Community