Hi @Rukusisjunk
I have provided you with the steps, if you have any restrictions on your computer to download the scanner, you have to check the permissions on your computer, you can also log into your ISP router and check the connected clients, you should be able to find the IP address of your Access Points from there. Another way to find the devices connected to your network is from the CMD of your computer by running the command arp -a, there you will get a list, and you should be able to see the MAC and compare it with your APs, so you can see which is the IP assigned to per AP.
How to find the IP of your Access Points:
1:IP scanner APP:
2:from CMD in your computer:
Start>type CMD>run the command arp -a>check the MAC matching with your Access Points:
For MAC computers:
Search for the terminal>run the command arp
3:Login to your ISP router and check the list of the connected clients.
Note:ensure that your Access Points lights are like the next example:
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
Hi @Rukusisjunk
You should be able to run the scanner with no problems, because as you mentioned your Unleashed system is downs, but your ISP router should work, you can even wire a computer directly to the ISP router and download the scanner application to look for the IP address of the access point or switch, as you mentioned these happened before, and if the problem is that the switch is booting from the wrong partition causing the connectivity issues while connected to the Unleashed system, the only way to fix it will be to get access to the Switch through the web, however, it requires the IP address of the Switch, there is also an option to get access to the Switch without the IP address, but it requires access to the console using a USB to Type-C cable (the USB is plugged into the computer and the Type-C into your ICX7150 Switch) and execute commands, so let me add the two options, now if you are still having difficulties to fix your problem, you may require external help.
1:Find the IP address of the Switch, by wiring the computer directly to your ISP router, and run the scanner.
How to find my Ruckus “Devices IP address” using free applications
2:Once you know the IP address or the Switch, follow up the next guide.
How to Fix Routing code issues on Lennar Home users via Web GUI.
3:If you cannot fund the IP address for the Switch, you need to gain access via console by using the USB to type C cable (the USB will be connected on your computer and the type C on your ICX7150 Switch), follow up the next guide to gain access via console.
How to console in the ICX-7150-12CP 'Ruckus Switch'
RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)
https://www.youtube.com/watch?v=YXR4xhkw3q8
(Tutorial for MAC)
https://www.youtube.com/watch?v=1AcJokMm78U
4:Once you gain access via console, run the next set of commands, you can even share the result, so we can guide too.
Note: if as for a password, must be the same you used with the Unleashed app, or you can try the next set:
Usernames: Passwords:
admin sp-admin
super Lennar
lennar
ruckus
Ruckus!
Ruckus1
admin
password
ICX7150-C12 Router>enable
ICX7150-C12 Router>show flash (you can confirm in which partition you have the correct code that will start with SPS example: SPS08080f.bin normally will be your primary partition)
ICX7150-C12 Router#copy flash flash secondary (this will copy what is in your primary code to the secondary)
ICX7150-C12 Router# write memory
ICX7150-C12 Router#show flash (now both partitions must start with the SPS before the code type)
ICX7150-C12 Router#Boot system flash primary yes
ICX7150-C12 Router#reload
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
