Rukus box is going in and out every few mins

[Lazarus]

My rukus box is keep going in and out after every few mins. Its causing disturbance on Ethernet and wifi both. 

[Lazarus]

[pinky_ruckus]

Hello @Lazarus ,

Thank you for sharing the details.

We understand that the Switch is in the older version.

We suggest upgrading your switch to the latest stable version to avoid this issue in the future.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the switch to the recommended version

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please follow the process explained in the article and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Lazarus]

is there any way you can remote in and upgrade this version?

[Lazarus]

here what i found 

[Imran_ruckus]

Hi @Lazarus 

Thank you for the response and the update.

That's right. Please execute the commands I shared in my previous post and share the screenshots of their output.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.