My power went out for 2 hours. After power was restored, I noticed my ruckus switch wireless network is not working. I noticed the green power light on the switch as well as the amber SYST lights are illuminated. However, none of the access points are receiving power. So far, I’ve unplugged my AT&T internet modem and the ruckus switch in an effort to restart them, but it didn’t work. I also tried the reset button on the switch, but that didn’t work either. The AT&T internet does work which means it’s an issue with the ruckus, please help!
IF RESET DOESN’T WORK: Please follow the below steps.
If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
Below is the Guide and Video Link to perform the Software recovery process: