12-06-2022 05:50 AM
i have a lennar home, a ruckus switch, 2 APs, and for a week now, we have not been able to get a connection through the switch. lights are on on the APs, the network shows up but once connected, you're offline. it makes no sense. i have no idea what to do, ruckus will not help me, and i need my internet in order to get my job done. as another user said, the "instructions" provided here are way over my head, i think it's ridiculous that it's taking me this long to get the issue resolved, and i still see no end in sight. can anyone help me?
Solved! Go to Solution.
12-07-2022 04:15 PM - edited 12-07-2022 04:18 PM
Hi @relingburg
Please run the next commands to fix the routing code issue, when the switch comes back, or you have time you can upgrade to the code 08095g, however, after running the commands that I will provide the slow connectivity will be fixed.
Commands:
enable
copy flash flash secondary
write memory
Boot system flash primary yes
Example and explanation:
ICX7150-C12 Router>enable
ICX7150-C12 Router>show flash (you can confirm in which partition you have the correct code that will start with SPS example: SPS08080f.bin normally will be your primary partition)
ICX7150-C12 Router#copy flash flash secondary (this will copy what is in your primary code to the secondary)
ICX7150-C12 Router# write memory
ICX7150-C12 Router#show flash (now both partitions must start with the SPS before the code type)
ICX7150-C12 Router#Boot system flash primary yes
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
12-06-2022 12:07 PM
isn't this the IP address for the switch??
12-06-2022 12:12 PM
okay now i am here - what next? not accepting command ICX7150-C12 Router or enable
12-06-2022 12:16 PM - edited 12-06-2022 12:17 PM
Hi @relingburg
That is the CLI of the Access Point you need to find out the ICX ' IP address '
As I mentioned most possible you are not going to see the IP address since the cable is not in the right port.
Another option will be using the cable USB to USB type C in order to console the ICX-7150 C12P .
Best Regards
Fernando Vasquez
12-06-2022 12:20 PM
i haven't moved any cables, how did a cable get into the wrong port? can you tell me which cable to move and to what port?
i appreciate your help but this has been a multi-day process already and i've gotten nowhere, it seems this is just a really mean joke.
12-06-2022 12:50 PM
okay fernando, i'm using the cable and i got into the putty and this is where i am. can you please help me with what to do next.