Solved: Re: Ruckus switch not showing on the Unleashed app - Page 2

LtBorikua · ‎12-22-2022

Hello,

I have a Lennar home and I noticed that on my Unleashed app my switch is not labeled in the switch icons of my app? Is there a reason for it? I believe that the person that configured it, configured my home incorrectly.

Vásquez_Fer · ‎12-27-2022

Hi @LtBorikua

Please use the same password that you used to log in via putty if that does not work I will leave you a short guide :

In order see the ICX in the unleashed app is a bit tricky because you must generate a ssh tunnel so in simple words is like private tunnel between the access points and the ICX.

1-Make sure the Switch is on version 8090+ later ( you are done with this since you are running 8095g )

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A446EC1D-FC2C-4546-BE26-FDE4C...

2-Make sure the management approval is enabled

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A887C55E-6973-4496-9413-302E8...

3- It would be great if you enable LLDP/RSA protocol on the switch side here is the commands:

Device>enable
Device#config terminal
Device(config)#lldp run
Device(config)#crypto key generate rsa

Edit the current password and username

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

Unleashed dashboard

1-Hit Add on that dashboard

2-Put the IP address of the ICX switch

3-Username and password for Switch authentication that we created

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-30C6694A-6AEE-4DF8-9459-1AB18...

To sync the data, it will take us a while, so after a couple of minutes it should say connected

Best Regards

Fernando Vasquez

View solution in original post

Vásquez_Fer · ‎12-27-2022

@LtBorikua

Same to you !!! It was a pleasure to assist you ! Happy Holidays !

Best Regards

Fernando Vasquez

KenB2386 · ‎04-20-2024

The links in the original answer are both broken.

Imran_ruckus · ‎04-22-2024

Hi @KenB2386
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised by @LtBorikua which is old and now closed.

Please raise a new post with a detailed description of your network issue on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.