07-17-2023 09:24 AM
My Ruckus is not powering up, I have tried all suggested fixes stated in previous inquiries for the same issue. I am needing to get ours replaced and can only do so via this forum.
07-17-2023 10:13 AM
Hi @noakes
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your ICX-7150-C12P Switch is not powering up.
Please follow the below steps to fix this issue:
We will try to reset the Switch as described below:
1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.
2. Please try to press the reset button using a paper click or a small stick
Below is the Guide and Videos link for your reference:
Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4
IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.