Ruckus switch not showing in the dashboard

[ra507102234]

Ruckus switch is not showing in the dashboard, does this mean the switch is not working ? Tried adding manually, but I am not sure of IP address. When I run the IP scanner, showing two AP IP's but not finding the Switch IP I guess. Any suggestion how to add switch to dash board first. Then I can continue debug the rest.

[Yarenis]

Hi @ra507102234 

Please try to gain access via console.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[ra507102234]

Hi,

I upgraded the switch following the steps, still don't see the switch in unleash. What next ?

[Yarenis]

Hi @ra507102234

Please share the next log from the Switch and the error you are getting from Dashboard.

1:Commands from Switch, please share all the input, normally when you run the commands if you have more than one page you need to press the space key on your keyboard to display all the information, with the show log press twice the space key only.

show lldp neighbors

show lldp neighbors detail

show poe

show who

show version

show flash

show log

2:From Unleashed Dashboard provides the next screenshots:

Expand the Switches>provide what you see

 Admin & Services > Administer > Upgrade

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[ra507102234]

telnet@ICX7150-C12-Router>show lldp neighbors
LLDP is not running
telnet@ICX7150-C12-Router>show lldp neighbors details
Invalid input -> details
Type ? for a list

telnet@ICX7150-C12-Router>show poe

Power Capacity: Total is 124000 mWatts. Current Free is 93200 mWatts.

Power Allocations: Requests Honored 13 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 On On 4100 15400 802.3af Class 3 3 n/a
1/1/2 On On 3800 15400 802.3af Class 3 3 n/a
1/1/3 On Non-PD 0 0 n/a n/a 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On Non-PD 0 0 n/a n/a 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Off 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 n/a
1/1/9 On Off 0 0 n/a n/a 3 n/a
1/1/10 On Off 0 0 n/a n/a 3 n/a
1/1/11 On Off 0 0 n/a n/a 3 n/a
1/1/12 On Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 7900 30800

telnet@ICX7150-C12-Router>show who
Console connections (by unit number):
1 established, privilege super-user
3 day(s) 18 hour(s) 33 minute(s) 45 second(s) in idle
Telnet server status: Enabled
Telnet connections (inbound):
1 established, client ip address 192.168.1.119, privilege super-user
using vrf default-vrf.

you are connecting to this session
23 second(s) in idle
2 closed
3 closed
4 closed
5 closed
6 closed
7 closed
8 closed
9 closed
10 closed
11 closed
12 closed
13 closed
Telnet connections (outbound):
14 closed
15 closed
16 closed
17 closed
18 closed
SSH server status: Disabled
SSH copy-received-cos status: Disabled
SSH connections:
SSH connections (inbound):
1 closed
2 closed
3 closed
4 closed
5 closed
SSH connection (outbound):
6 closed
7 closed
8 closed
9 closed
10 closed
11 closed
12 closed
13 closed
--More--, next page: Space, next line: Return key, quit: Control-c

telnet@ICX7150-C12-Router>show version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Nov 20 2018 at 00:20:22 labeled as SPR08080d
(29819448 bytes) from Secondary SPR08080d.bin
SW: Version 08.0.80dT213
Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)
Compiled on Thu Nov 15 12:59:22 2018

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3801R0EM
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 3 day(s) 18 hour(s) 34 minute(s) 41 second(s)
The system started at 00:07:51 GMT+00 Sat Jan 01 2000

The system : started=cold start

telnet@ICX7150-C12-Router>show log
Syslog logging: enabled ( 0 messages dropped, 0 flushes, 0 overruns)
Buffer logging: level ACDMEINW, 81 messages logged
level code: A=alert C=critical D=debugging M=emergency E=error
I=informational N=notification W=warning

Static Log Buffer:
Jan 1 00:02:03:I:System: Stack unit 1 POE PS 1, Internal Power supply with 124000 mwatts capacity is up

Dynamic Log Buffer (4000 lines):
Jan 4 18:31:06:I:Security: telnet login by un-authenticated telnet user from src IP 192.168.1.119 from src MAC 086a.c516.099f to USER EXEC mode
Jan 4 15:53:14:I:Security: telnet terminated by un-authenticated telnet user from src IP 192.168.1.119 from src MAC 086a.c516.099f from USER EXEC mode
Jan 4 15:26:07:I:COPY COMPLETED
Jan 4 15:25:32:I:COPY FLASH FLASH START
Jan 4 15:25:13:I:COPY BUNDLE IMAGE COMPLETED
Jan 4 15:25:05:I:COPY BOOTROM IMAGE FROM BUNDLE START
Jan 4 15:24:37:I:COPY APPLICATION IMAGE FROM BUNDLE START
Jan 4 15:20:34:I:COPY IMAGE TO FLASH START
Jan 4 15:18:04:I:COPY IMAGE TO FLASH START
Jan 4 15:16:15:I:COPY IMAGE TO FLASH START
Jan 4 15:00:07:I:Security: telnet login by un-authenticated telnet user from src IP 192.168.1.119 from src MAC 086a.c516.099f to PRIVILEGED EXEC mode
Jan 4 14:59:36:I:Security: telnet login by un-authenticated telnet user from src IP 192.168.1.119 from src MAC 086a.c516.099f to USER EXEC mode
Jan 4 14:59:05:D:next hop router 192.168.1.119 moved from port 1/1/1 to port 1/1/5
Jan 4 14:56:27:D:next hop router 192.168.1.119 moved from port 1/1/5 to port 1/1/1

Jan 3 16:02:30:I:System: Interface ethernet 1/1/1, state down
Jan 3 15:45:45:I:System: Interface ethernet 1/1/1, state up
Jan 3 15:45:41:I:System: Interface ethernet 1/1/1, state down
Jan 3 15:45:34:I:System: Interface ethernet 1/1/2, state up
Jan 3 15:45:29:I:System: Interface ethernet 1/1/2, state down
Jan 3 15:44:58:I:System: Interface ethernet 1/1/1, state up
Jan 3 15:44:52:I:System: Interface ethernet 1/1/1, state down
Jan 3 15:44:46:I:System: Interface ethernet 1/1/2, state up
Jan 3 15:44:39:I:System: Interface ethernet 1/1/2, state down
Jan 2 13:31:44:I:System: PoE: Power disabled on port 1/1/5 because of detection of non-PD. PD detection will be disabled on port.
Jan 2 13:31:43:I:System: Interface ethernet 1/1/5, state up
Jan 2 13:31:37:I:System: Interface ethernet 1/1/5, state down
Jan 1 00:05:16:D:DHCPC: TFTP unable to download running-configuration
Jan 1 00:04:58:D:DHCPC: sending TFTP request for bootfile name brocade.cfg
Jan 1 00:04:41:D:DHCPC: sending TFTP request for bootfile name default.cfg
Jan 1 00:04:23:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Router.cfg
Jan 1 00:04:06:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235.cfg
Jan 1 00:03:49:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:03:32:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:03:16:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:03:13:I:System: Interface ethernet 1/1/2, state up
Jan 1 00:03:11:I:System: Interface ethernet 1/1/1, state up
Jan 1 00:03:09:I:System: Interface ethernet 1/1/2, state down
Jan 1 00:03:07:I:System: Interface ethernet 1/1/1, state down
Jan 1 00:03:00:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:02:44:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:02:30:I:System: Interface ethernet 1/1/2, state up
Jan 1 00:02:28:I:System: Interface ethernet 1/1/1, state up
Jan 1 00:02:28:I:DHCPC: ICX7150-C12-Router configured with ip-address 192.168.1.247; subnet mask 255.255.255.0 on port 1/1/5
Jan 1 00:02:28:D:DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.209c.7235-config.cfg
Jan 1 00:02:28:I:PORT: 1/1/5, added ip address 192.168.1.247 by un-authenticated user from console session.
Jan 1 00:02:21:I:System: PoE: Power enabled on port 1/1/2.
Jan 1 00:02:21:I:System: PoE: Power enabled on port 1/1/1.
Jan 1 00:02:03:I:System: Stack unit 1 POE PS 1, Internal Power supply with 124000 mwatts capacity is up
Jan 1 00:02:02:I:System: Interface ethernet 1/1/5, state up
Jan 1 00:02:02:I:System: Interface ethernet 1/1/3, state up
Jan 1 00:02:00:I:PKI: Trustpoint DEVICE_TRUSTPNT: error: File not loaded, Manufacturing certificate expired.
Jan 1 00:01:59:I:System failed to boot from primary !!
Jan 1 00:01:59:I:System: Cold start
Jan 1 00:01:58:D:DHCPC: starting dhcp client service on 656 port(s)

[ra507102234]