09-08-2024 08:36 AM
Had a power outage last night and ruckus is not powering up. Have already done a power cycle. Please help.
09-09-2024 01:13 PM
Hello @Sandav ,
Thank you for the response.
I see that you have uploaded the pictures of Access point and also from the power outlet.
You may just open the Google drive link shared in the previous post and upload the picture of Switch as well as video connecting the working power outlet to the Switch.
Once we have the videos and pictures, we would be able to assist you further.
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
09-09-2024 02:23 PM
09-09-2024 01:19 PM
There is no link. Just a link with examples of what photos to take
09-09-2024 02:34 PM
Hello @Sandav ,
Thank you for the response.
You may upload the photos and videos in the Google drive link mentioned below:
https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
09-09-2024 03:58 PM
Hello Pinky,
The video has been shared with you via the link. Please let me know if you have any questions.
Thank you,
Sandra