04-14-2025 03:44 PM
During a thunderstorm I lost power and the internet went out, shortly after Spectrum resolved the outage. I still experienced lagging and most of my devices like the garage door opener, Alexa, camera are still searching for a network.
after a week there is no change. Spectrum stated everything is fine on their end but it appears to be the Ruckus I hit the reset button on the Ruckus and now the lights on both WAP are blinking
04-25-2025 06:20 PM
Hello
I just flew home from vacation. Before leaving my issue is still not resolved. I’ve been home for about an hour, I am going to attempt to reboot the Ruckus
04-28-2025 05:17 AM
Hi @dixonam
Greetings!!!
Thank you for the response and the update.
Please follow the suggested steps and keep me updated on the output.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
04-30-2025 05:21 AM
Hi @dixonam
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
05-02-2025 05:51 AM
Hi @dixonam
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
