Ruckus inconsistent WIFI signal

[jeff_schultz]

ICX 7150-C12P  SN FEK3838ROVZ  

I lost power and after power was restored the WIFI signal comes and goes, mostly gone.....  When there is signal, it is strong.

I've tried rebooting multiple times without an improved consistency.  Based on some of the research in the knowledge base, I've include the version and flash output.

Thank you in advance for your help!

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show TFTP session timed out
version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 1 minute(s) 25 second(s)
The system started at 00:03:44 GMT+00 Sat Jan 01 2000

The system : started=cold start

======================================================================================
=============== WARNING: FI image is not booted from UFI!!! ===============
====== Please download UFI image and reboot the system for full functionality ======
======================================================================================
ICX7150-C12-Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260408832
ICX7150-C12-Router#TFTP session timed out

[jeff_schultz]

Hi Imran,

The following is displayed when I use the 192.168.0.105 URL

When I login as admin, following is what is displayed.

Please let me know what additional information I can provide or commands to execute.

THANK YOU!

[jeff_schultz]

Current show flash and version output via the USB to USB type C console connection.

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260380160
ICX7150-C12-Router#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz1011 5)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 11 hour(s) 5 minute(s) 8 second(s)
The system started at 00:05:39 GMT+00 Sat Jan 01 2000

The system : started=cold start

================================================================================ ======
=============== WARNING: FI image is not booted from UFI!!! ========= ======
====== Please download UFI image and reboot the system for full functionality ======
========================================================================

======== ======
ICX7150-C12-Router#

Thank you again for your help!

[Imran_ruckus]

Hi @jeff_schultz 

Greetings!!!

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot. 

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Example: 

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command) 
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on an older non-UFI version that is 08090d. Once you complete the above process, please perform the Switch upgrade by referring to below RUCKUS Lennar Knowledge base self-help guide below to avoid any issues in the future.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please let me know if you have any queries in this regard.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jeff_schultz]

Happy Friday Imran,

Thank you for the quick response.

Following is the output of the first command "copy flash flash secondary" where I encounter an error.

Please Enter Login Name: admin
Please Enter Password:
User login successful.

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#copy flash flash secondaryError in opening /fast_iron/.images /primary.ufi

fopen: No such file or directory

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
ICX7150-C12-Router#

************************************************

Question:  what would happen if I changed the boot sequence to secondary in the following screen shot?  Would that  boot up in switch mode?

Thanks in advance for your help!

[jeff_schultz]

Forgot to add the screenshot.