RUCKUS Forums - Ruckus icx 7150 - Page 2

Jerry9491 · ‎05-06-2025

Hi all i believe i have an icx7150 switch going to a r510...I think. The router is mounted to my vaulted ceiling. But a couple days ago our spectrum internet went out and the switch appears to be working fine both LEDs are green but the router on the ceiling has no power. It never came back on. I've tried rebooting it a dozen times power cycling it a dozen times and nothing has worked. I also don't know where the POE cable goes since I do not see any ethernet cables coming into my electrical box from the ceiling.

Thanks

Jerry9491 · ‎05-10-2025

Hello I believe i am in the command prompt section through Putty im using windows and im not sure where to go from here

Jerry9491 · ‎05-10-2025

I noticed under inline power its showing all off

pinky_ruckus · ‎05-12-2025

Hello @Jerry9491 ,

Thank you for the response.

From the screenshots you shared, I see that the PoE is disabled on your Ruckus ICX-7150 Switch.

To fix this issue and enable the PoE on the Switch, please perform the commands on the CLI:

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#inline power

Once you perform the above commands, all ports should be On, and Access points should get the power.

Once the RUCKUS ICX-7150-C12P switch ports come online, it should fix the issue.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Jerry9491 · ‎05-13-2025

Hi pinky. So I managed to finally get everything up and working. But now I have a new issue. I managed to log into my ruckus account to update the ap. But everything is grayed out, no id, no information no current firmware ect. Not sure what's going on. Is there a way to update it to the latest firmware via command prompt and putty like I did with the switch? Thanks

pinky_ruckus · ‎05-14-2025