Ruckus icx 7150-c12p is disconnected

[americankluk]

we lost power and now the ruckus icx in my lenar home keeps showing as disconnected.  it's affecting all the web traffic in my home.  some devices work some don't.  it seems that the ruckus icx is booting as a router rather than a switch.  I need help changing this using a mac computer.

[pinky_ruckus · Accepted solution]

Hello @americankluk ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @americankluk ,

Thank you for the response and the update.

Glad to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community