Ruckus icx 7150-c12p (Lennar Homes) Stopped Sending Power

[Mauri21]

About 3 weeks ago I experience a power outage for the 1st time in 5 years.  Everything came back up except the power coming from my Ruckus icx 7150-c12p device that goes to devices like my Ring

The icx unit itself seems to be on because I see green lights, but the outputs for power seem to be inactivated

What should I do to fix it?  Do I need to replace the unit?  is there technical support that can help me fix it?

Please let me know

Thanks!

[Chandini]

Hi Mauri 

Ack and Noted. 

Refer the below link. This a post where Imran in helping the customer with speed issues on model 7150-C12P.  He has shared lot of links with regard to troubleshooting and accessing your device. 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Slow-internet-speeds-on-ICX-...

I hope this helps.

Thanks 

[Yarenis]

Hi @maurin21

Let me move the post to the Lennar Homes forum.

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community Moderator