Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your RUCKUS setup is not working, and the connectivity is unstable after a power outage.
Apologies, we cannot proceed with replacement/RMA without confirming if it is a hardware issue. Warranty is not covered for software issues since they can be resolved by performing troubleshooting steps.
Could you please let us know the answers to the below queries to assist you better?
1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and cable connections to Switch ports)
2. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)
Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights. Also, light the status of Access Points.
Before uploading the photos please log in to the RUCKUS account and you can upload the image.
Please let us know the answers to the above queries or if you have any queries in this regard.
Thank you again for your patience.
RUCKUS Lennar Home Community.