Ruckus Switch not functional

[Michael_f_lucas]

I have a Ruckus ICX 7150-C12P with an Unleashed WIFI network that cannot be found. The WIFi extenders are flashing green for the “PWR” and “CTL” fields. I cannot log into the unleashed app because I cannot connect to the WIFI network because it cannot be found. 
please advise.

[pinky_ruckus]

Hi @Michael_f_lucas ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[Michael_f_lucas]

Thanks Pinky! Still working to troubleshoot on my end. Will try this. I was using mobile app and will need to try the IP address.

Once I have the IP address what do I do? I assume I need to reset so the device functions as a switch?

[pinky_ruckus]

Hello @Michael_f_lucas ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Michael_f_lucas ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @Michael_f_lucas ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community