Ruckus Switch - Intermittent Wifi

[HelpMePlease]

After a power outage I noticed that my wifi keeps dropping and has been very inconsistent. This same issue happened to me about 2 years ago and I resolved the issue by running the CLI and ensuring the Switch was running with the SPS code instead of the SPR code. Now, however, after running the CLI, I can confirm that the Switch is still running with the SPS code so I am not sure what the issue is. I have checked other threads and I don't see the same issue. Also, not sure if it matters but in the Ruckus app, I do not see a Switch listed in the main screen carousel - could this be causing an issue?

I understand I am still under warranty - please let me know if this is something that warrants a replacement given this background. Product is ICX7150-C12P-2X1G.

Thank you!

[Imran_ruckus]

Hi @HelpMePlease 

Greetings!!!

Thank you for the response and the update.

Could you please now check the Switch version from the CLI?

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[HelpMePlease]

It looks like the Switch version is updated, but i noticed that this line of code is different from the example in the other thread. Is this an issue or is this okay?

Also - not sure if you saw my other post about the admin password resetting/not working - please advise.

[Imran_ruckus]

Hi @HelpMePlease 

Thank you for your response and the update.

Yes, you can monitor the internet connectivity. 

Please use the following commands to copy the same code:

enable  

copy flash flash secondary  

write memory

You can also refer to the RUCKUS Lennar Self-Help Knowledge Base article below for the default username and password:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username...

Please let me know how it goes.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[HelpMePlease]

I replicated the above code and it looks like these are still different. Is this an issue?

[Imran_ruckus]

Hi @HelpMePlease 

Thank you for your response.

You can safely ignore the code, as it does not cause any issues.

Please let me know if you have any further questions.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support