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Ruckus R320 Firmware not upgrading

adamz
New Contributor

‎10-25-2025 10:56 AM

I recently conducted an upgrade to my network via the Unleashed Portal. I see that my backyard AP is still disconnected. I still see a message that says "Upgrade AP". When I select "Online Upgrade" it says "Unleashed is up to date". The current firmware version is 200.15.6.212.27, however, when I select the Access Points section on the dashboard and select "Disconnected" it wants me to upgrade the AP and says the current firmware is 200.13.6.1.319.

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6 REPLIES 6

adamz
New Contributor
In response to pinky_ruckus

‎08-03-2026 02:51 PM

Pinky - I'm wondering if it's possible to open this case. I'm still having the problem with one of the three access points. the power light is solid and green and the CTL is green flashing slowly. 

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Yarenis
Moderator
Moderator

‎08-05-2026 09:32 AM

Hi @adamz 

 

Thank you for the details provided. Let me share the steps to upgrade localy

 

RUCKUS Unleashed Access Points Upgrade Process to the Recommended Firmware Version

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Unleashed-Access-Poin...

 

Best regards,

RUCKUS | Lennar Home Community Support

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