08-07-2024 04:01 AM
My ruckus switch wasn't working properly so I performed a reset on it. When it came back up the sys light lit up orange and was the only light to come back on besides the power. Now my access points are all down and my doorbell is not operating. Please advise.
Solved! Go to Solution.
08-07-2024 06:17 AM
Hello @msalcedo8127 ,
Greetings!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
From the case description, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.
Please follow the process as explained in the article and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
08-13-2024 08:49 AM
Hello @msalcedo8127 ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.