Ruckus ICX 7150-C12P Stopped working

[MikeG]

My Ruckus ICX 7150-C12P died on me the other night, I’ve tried everything. New power cord, moving it to a different outlet, when I unplug it and plug it back in the amber lights turn on but that is about it. I tried the reset as well and still cannot figure out what is wrong with it. Should I do an RMA? It hasn’t been working for a few days now. Any assistance would be greatly appreciated.

[pinky_ruckus]

Hi @MikeG,

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. Please check and let me know if you have any questions.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @MikeG  ,

Thank you for the response.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[MikeG · Accepted solution]

I appreciate your help! RMA is complete, and the wifi is working. Thank you!

[pinky_ruckus]

Hello @MikeG ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and the Wi-fi is working after receiving the replacement.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

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