01-08-2026 11:30 AM
Hello,
My ICX 7150-C12P switch stopped working. I tried to debug using the console cable on mac and have tried to perform factory reset multiple times. Is the switch is bricked already
Currently I see the following error
Rebooted the switch and went into factory settings
Booting image from Primary
NAND read: device 0 offset 0x0, size 0x2000000
6 ecc_errors after reading 18b8000:18b9c00
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary
NAND read: device 0 offset 0x4000000, size 0x2000000
2 ecc_errors after reading 5c62000:5c62c00
iproc_nand_read_page returned 2
NAND read from offset 4000000 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
01-08-2026 12:59 PM - edited 01-08-2026 01:00 PM
Hello @engineWorks ,
Greetings!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your Ruckus Switch is not working.
Also, could see that you have tried to perform reset multiple times and getting cant get kernel image.
Could you please share a picture of the software recovery cable connections between Switch and laptop?
Please let us know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
