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Ruckus ICX 7150-C12P Power Supply

noypi-cker
New Contributor

Hi,

Does anyone know where to purchase a replacement power supply for ICX 7150-C12P?

Thanks,

1 ACCEPTED SOLUTION

Hi @noypi-cker

Greetings of the day!!!

Thank you for sharing the requested PICTURES and a VIDEO.

Based on the troubleshooting done, your ICX-7150-C12P Switch is not powering up, and when plugged in, it flashes an amber light and then goes dark. And you confirm that the Switch is plugged into a well-known outlet/power source. However, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided:

Imran_ruckus_0-1722623292229.png

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

13 REPLIES 13

Hi Imran,

How can I get it RMA if I bought it used?

Thanks

Hello @noypi-cker 

Thank you for the information.

Could you please confirm if this Switch purchase was made through a third-party vendor?

Thank you once again.

 

Best regards,  
Imran Sanadi  
RUCKUS Lennar Home Community

The previous owner owns a lennar home.

Hello @noypi-cker 

Thank you for the confirmation.

Please follow the RMA process outlined in my previous communication and initiate the process using the chat option. Provide the requested information with the chat agent.

If you have any questions or need further assistance, feel free to reach out.

Thank you once again for your patience.

 

Best regards,  
Imran Sanadi  
RUCKUS Lennar Home Community