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Ruckus ICX-7150-C12P Not passing through IP

mlalonde
New Contributor

Hello, I have a Lennar home with the builder installed Ruckus ICX-7150-C12P and two Ruckus 510 Access Points installed.  When I moved in the system had never been configured and internet is horrible in the house with the WIFI broadcast only from the AT&T router as it's in a panel in the master closet upstairs and near the corner of the house.  I Clearly, the further you are from that area the worse signal gets.  So, after reading a ton here and watching enough youtube videos, I decided that I would work on configuring the system.  Upon first inspection, the functioning AT&T router, broadcasting WIFI is then connected directly from one of the 4 ports on the router to the Ruckus ICX-7150.  Then, from two of the POE ports on the ICX, it connects to the two R510's.  One upstairs, one down.  They both had a red power light only on them.  I reset the R510's and was able to access them via the "Connect me" WIFI broadcasts they put out.  Once configured I get the correct series of green LED's with the exception of the one yellow that tells me it's not receiving an IP passthrough through the ICX.  The ICX, where the router plugs into it has green flashing "traffic" leds working.  But the R510's do not.  I've reset power on the ruckus, rebooted the entire system and re-reset the R510's to be sure, but that's the case.  No IP's to the R510's making them useless for internet (WIFI) extension in the house.  In the end, I don't want to activate all of the "smart stuff" in my house.  I just want better internet signal across the board.

As I understand it, there is a RMA option for the ICX-7150-C12P to exchange it for another?  Also, as I understand it, support for a Lennar installed Ruckus system through Lennar is only available here?  I feel like it's a simple switch (not pun intended) out of the ICX.  Can anyone please advise?  

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