Ruckus Connection

[kekeloves7]

We had our WIFI box upgraded. We were able to connect to Ruckus but the app keeps saying the AP hasn't established a connection so we can't proceed. What do we need to do to get the AP established so we can proceed??

[kekeloves7]

It’s mounted to the ceiling and it doesn’t have anything in the back and that the model of the ruckus I have. 

[Imran_ruckus]

Hi @kekeloves7 

Thank you for the response.

The picture you shared is of the Access Point. Please help us with a picture of the Switch which will be setup in your network device cabin. Please refer to the below pictures.

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[kekeloves7]

 

[kekeloves7]

The switch is near the orange cord in the last picture I sent. 

[Jayavidhya]

Hi @kekeloves7 

Based on the images you have shared it seems that the cable coming from the access points is connected wrongly to the port. 

Make sure the cable is actually connected to the ICX-7150-C12P ( Switch ) In one of the 12 ports in the middle

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community