Ruckus Bridge is Causing Slow Internet

[Chrisdsax]

I need to speak to someone about the slowness of my internet. This is the 3rd time needing to replace my bridge. My ISP has been out every quarter for 6 years looking at our service. The last piece and everything points to the Ruckus. 

Can someone please call to help? 

It sucks that Lennar has abandoned us like this.

[Imran_ruckus]

Hi @Chrisdsax 

Thank you for the confirmation.

The Switch version in a UFI and a correct SPS code.

To check further, please share the output of the commands shared previously.

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Chrisdsax]

Here is what I get when I run the commands you asked me to run... 
How do I reset the password with the paperclip? DO I need to do it for the extenders/hubs on each level of the house? Is there a video to show me what to do?

[Imran_ruckus]

Hi @Chrisdsax 

Thank you for sharing the requested information.

There is no need to perform the reset with a paper clip. When you do that Switch will reset with the default username/password.

As per the Switch commands output you shared, everything seems to be fine.

Could you please check and confirm if you still have slow internet connectivity?

Please check and let me know.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Chrisdsax]

I have tested the speeds and they continue to fluctuate. I still have drops as well.

[Imran_ruckus]

Hi @Chrisdsax 

Greetings!!!
Thank you for the response and the update.

At this point we suggest you factory reset your Access Points and check.

Please refer to the below RUCKUS Lennar Knowledge Base self help guide for the same.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please follow the factory reset process carefully as explained in the guide and let me know if you need any help.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.