Ruckus Bridge is Causing Slow Internet

[Chrisdsax]

I need to speak to someone about the slowness of my internet. This is the 3rd time needing to replace my bridge. My ISP has been out every quarter for 6 years looking at our service. The last piece and everything points to the Ruckus. 

Can someone please call to help? 

It sucks that Lennar has abandoned us like this.

[Jayavidhya]

Hi @Chrisdsax 

Greetings of the day,

Thanks for the detailed description.

For further troubleshooting steps please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Chrisdsax]

Jayavidhya,

It keeps telling the size is too big. I have compressed it as much as I can. Is there another way to get the images to you?

[Imran_ruckus]

Hi @Chrisdsax 

Greetings!!!

Apologies for the delayed response.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Chrisdsax]

Hello,

I have logged in but it is still telling me the file size is too large. What is the other option?

Thank you,