Ruckus 7150 Switch SYST light yellow, stuck in boot mode

[LenRuck2023]

Hello,

 After power outages, my Ruckus switch stays in boot mode, SYST light is yellow. I was able to connect from my laptop using a USB-C cable and ran the command BOOT_PRIMARY, which shows that it goes to the secondary to actually boot and then works. 

I am trying to run the software upgrade per your article: 

RUCKUS Forums - How to perform a Software recovery on an ICX7150 s... - CommScope RUCKUS Community F...

However, using a USB-C connection, it does not show up as a Network device, so I do not know how to configure the IP address (Gateway, Server IP, etc) in order to push the image files to the switch. I am able to run off the secondary image so far, but that could become corrupt at some point like the primary and I won't be able to use my switch anymore. Can you provide the steps on how to perform the software update using the USB-C connection, NOT the ethernet connection. 

Thank you,

Manuel

[Imran_ruckus]

Hi @LenRuck2023 

Greetings!!!

Thank you for the response and the update.

Yes, Telnet will not ask for a username/password to log in. And there should be 3 files in the Upgrade folder as mentioned in the Upgrade guide/post.

Please follow the below steps as shown in the screenshot.

1. Browse and select the Upgrade folder containing 3 .bin files.

2. Click on ‘Show Dir’>>select 1st file>>hit copy

3. Open the CLI/Telnet and type the below command and copy the mnz10114.bin file by right click on the mouse. (Ex: copy tftp flash <ip address> <right click> bootrom) Press Enter and now your tftp image will start copying.

Command: copy tftp flash 10.45.19.152 spz10114.bin bootrom

Follow the next step-by-step process from the guide carefully and repeat the above step for the other 2 files as well. 

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.