CommScope RUCKUS Community Forums

Kamal1320 · ‎11-03-2024

Hello Moderators.

I have Ruckus 7150 C12P when I purchased the house and am 2nd owner of this house. As previous owner disconnected all cables and wires from the switch, I try to connect and found not working. Try to reset with Pin at front of the switch and power off and on, but cannot found working. Then I try to hard reset by downloading all steps mentioned in forum. Finally found ping says not alive.

I am submit pics of the results and connections. Please guide me .

Thanks

Imran_ruckus · ‎11-05-2024

Hi @Kamal1320

Thank you for the response and the update.

Check 'Ports (COM & LPT) details (Refer to the screenshot)

If you don't see in COM & LPT details, check if you have installed the drivers of the Switch, if not please do. follow the below process.

Please make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file, the driver should be installed using the 2 links below.

Link 1: https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

Link 2: silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads

Once done, please restart the Switch and the laptop, and unplug/plug the software recovery cables.

Please check and let me know.

Thank you again. We appreciate your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

Imran_ruckus · ‎11-11-2024

Hi @Kamal1320

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Imran_ruckus · ‎11-13-2024

Hi @Kamal1320

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Kamal1320 · ‎11-29-2024

hello Imran.

I found ruckus working and lights on 510 is power green and 2 yellow ar 2.4 gh and 5 gh.

cannot configure , how to connect with modem or router. I saw the videos as it says "configure me" in the wifi network but in my wifi network it does not shows.

also I can find ruckus unleashed connected in my devices in spectrum router but I cant connect ruckus to other devices.

please advise me

thanks

Kamal1320 · ‎11-29-2024

Also I got the Ip Address and when i try to configure IP address for switch 7150-C12 it ask for Id and password. I tried various id and pass but it says wrong id or pass.

Imran_ruckus · ‎12-02-2024

Hi @Kamal1320

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

Apologies, this post/case is now closed.

To assist you further, Please raise a new post with the above description on RUCKUS Lennar Support You can add this post thread link to the new case as a reference.

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

CommScope RUCKUS Community Forums

Ruckus 7150 C12P showing not alive after hard restting.