Replacement Switch

[busch007]

Hello - I received my replacement Switch and wondering if i need to do anything special to set it up? Do I just hook up the wires as before? what should the lights look like if working correctly? Thanks.

[busch007]

Odd. I have 3 devices connected at the moment and still orange. What does that mean?

[Imran_ruckus]

Hi @busch007 

Thank you for the response and the update.

May I know if both 2.4G and 5G are amber? If yes, you can try to reboot them once. If your Internet connectivity is working fine, you can ignore it. 

If a device gets connected to 2.4G radio it will turn green and the same for 5G radio as well. Please refer to the link I shared in my last post for more information.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[busch007]

Yes, both 2.4 and 5g are amber. The air is black. I will try to reboot them.

[Imran_ruckus]

Hi @busch007 

Greeting!!!

Thank you for the response and the update.

Sure, please let me know the status once you reboot. 

Also, could you please let me know if your internet connectivity via RUCKUS devices is working fine?

Please confirm and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[busch007]

i am able to access the internet. My fear is that i'm just accessing my modem up on 3rd floor and not really using the Access Points in my 3 level house since they are all orange for 3 g and 5 g all the time. Is there a way to check or force a log on to one of the access points?