11-23-2024 08:22 AM
Good morning. I have the same issue and attempted to follow the instructions. However, I cannot find my switch's IP address at all when using the advanced IP scanner. When looking on the Unleashed Dashboard, as well, the switch has no IP address. I took a screenshot of the original IP address, but cannot connect or ping it as it is unreachable.
11-25-2024 04:18 AM
Hi @Eldude65
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you are encountering issues with accessing the RUCKUS ICX-7150-C12P Switch as you cannot find its IP address.
We apologize for any inconvenience this has caused and are committed to assisting you promptly.
If you are unable to get the IP address of the Switch, please try getting console access to the Switch.
Here is a guide on how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard OR Console cable Rj45 to USB (Any one cable- please refer the guide)
How to console in the ICX-7150-C12P
Please let me know once you are able to get the console CLI access please help me with the below commands.
enable
show version
show flash
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
11-27-2024 04:18 AM
Hi @Eldude65
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
11-29-2024 04:23 AM
Hi @Eldude65
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
12-01-2024 02:04 AM
Yes! Apologies for not responding. I've been under the weather the past few days and am finally recovering.
I have internet and am good to go. It was weird. Once I power cycled the network switch worked again without issue.