RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
11-23-2024 08:22 AM
Good morning. I have the same issue and attempted to follow the instructions. However, I cannot find my switch's IP address at all when using the advanced IP scanner. When looking on the Unleashed Dashboard, as well, the switch has no IP address. I took a screenshot of the original IP address, but cannot connect or ping it as it is unreachable.
09-08-2025 09:03 AM
Hi @Eldude65 ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
