Accessing our Ruckus through the Unleashed app

[aka9299]

Hello is 200.14.6.1.203 still the most current version for me to upgrade to?

[Imran_ruckus]

Hi @aka9299 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in upgrading your RUCKUS Unleashed Access Points.

We have released several versions following the 200.14.6.1.203 firmware.

To learn about the recommended firmware version and the upgrade process for the Access Points, please refer to the following RUCKUS Lennar Knowledge Base self-help article:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Upgrade-process-of-the-RUCKU...

If you have any questions or need further assistance, please feel free to reach out.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[aka9299]

Thanks for the response. I found it and got them upgraded to most recent version. Can you please send me the guidance or link Verizon needs to use to make sure my new router is installed correctly with my access points? I’m getting it replaced next week and don’t want to have any connection issues. Thanks!!!

[Imran_ruckus]

Hi @aka9299 

Thank you for your response and the update.

Kindly refer to the RUCKUS Lennar Knowledge Base self-help article titled “Lennar Home RUCKUS Devices Connectivity Setup and Configuration Guidelines” for detailed instructions:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please feel free to reach out if you have any questions or need further assistance.

Thank you once again for your patience and cooperation.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support