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RUCKUS Switch disconnected after power outage

sureshdewangan
New Contributor

Can someone send me the steps to resolve the below issue?

sureshdewangan_0-1670787636986.png

RuckusSwitch.gif

1 REPLY 1

Sgatjens
Internal Employee

Hello 

I can see that your switch is on the wrong partition (it says Router)

To Fix this issue please see below:

How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...


you  can try to access via Console: 

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U


Or you can try to access via the switch's IP address:

While your computer or phone is connected to the Unleashed network, search the IP address of your Switch>open a browser and paste the Switch IP address Monitor>Device

Note: you can use the next guide to find the Switch IP address:

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

GUI ICX.png

GUI icx Ip.png

Kind regards,

Sofia Gätjens |Technical Support Engineer
 
COMMSCOPE
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