RUCKUS ICX 7150-C12P Stopped working - no PoE and internet - orange & green lights

[svmanne]

After power outage our RUCKUS ICX 7150-C12P stopped working - no PoE and internet. I have orange and green lights. I tried to reset following instructions given - Fixing RUCKUS ICX-7150-C12P Switch stuck on boot mode with an amber/orange light on the "SYST" and a... - but it is blinking yellow lights.

I tried to perform software recovery following - RUCKUS Forums - How to perform a Software recovery on an ICX7150 s... - CommScope RUCKUS Community F... -- it did not work. I could not update partitions even manually. I followed instructions on  Fixing “host 192.168.0.x is not alive” (not alive) error during the Switch Software Recovery Process for ping not alive.

Can you please suggest what can be done? 

Thank you

Subbarao

[Imran_ruckus]

Hi @svmanne 

Thank you for your response and the update.

If your laptop does not have the required port, please use an external adapter to establish the connection.

Please let us know how it goes.

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support