RMA STATUS FOR DEAD SWITCH

[Altakocker]

I reported a dead ICX7150-C12P switch last week. I gave all the information using your chat tool. I was never issued an RMA number but was advised the switch would be replaced. I have checked your web site and due date and ticket was closed today. 01/03/2023. Are you sending me a replace switch? I did not receive an RMA number. Can you tell me the status of replacement?

Thanks

[Altakocker]

I have sent a picture. Let me know what steps are next in obtaining a replacement icx 7150-12P

[Yarenis]

Hi @Altakocker 

Reach us via chat with the link I have shared.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[nigelcov]

How can I drag a picture here?

[nigelcov]

I have the same problem

[Yarenis]

Please open a new post for your issue, and will be matter to copy and paste or use the insert photos tap.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community