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RMA STATUS FOR DEAD SWITCH

Altakocker
New Contributor

‎01-03-2023 10:27 AM

I reported a dead ICX7150-C12P switch last week. I gave all the information using your chat tool. I was never issued an RMA number but was advised the switch would be replaced. I have checked your web site and due date and ticket was closed today. 01/03/2023. Are you sending me a replace switch? I did not receive an RMA number. Can you tell me the status of replacement?

 

Thanks

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16 REPLIES 16

Altakocker
New Contributor
In response to Yarenis

‎12-30-2022 10:44 AM

I have sent a picture. Let me know what steps are next in obtaining a replacement icx 7150-12P

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Yarenis
Moderator
Moderator
In response to Altakocker

‎12-30-2022 10:46 AM

Hi @Altakocker 

Reach us via chat with the link I have shared.

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

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nigelcov
New Contributor
In response to Altakocker

‎12-29-2022 09:36 PM

How can I drag a picture here?

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nigelcov
New Contributor
In response to Altakocker

‎12-29-2022 09:37 PM

I have the same problem

 

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Yarenis
Moderator
Moderator
In response to nigelcov

‎12-30-2022 06:22 AM

Please open a new post for your issue, and will be matter to copy and paste or use the insert photos tap.

 

 

Yarenis_0-1672410118297.png

 

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

 

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