R510 Recover.me password to setup AP

[bigwavedave]

Moved into a Lennar condo previously occupied by rental tenants. It appears that Amazon may have set up the original configuration in 2020. The switch is working fine but the access point (R510) is only showing Recover.me-10C090 and is asking for a password in the setup. No documentation or procedures for getting back to the configure.me setup. Please help.

[Jayavidhya · Accepted solution]

Hi @bigwavedave

Please try using the below password.

ruckus-<admin password>

Also please follow the below link for Recover.Me issue

https://support.ruckuswireless.com/articles/000011009

Best regards,

Jayavidhya

Lennar Home Community

[bigwavedave]

Problem solved. Thank you for your help

[Vásquez_Fer]

Hi @bigwavedave 

Hope you are doing well ! 

Please make sure the devices are connected correctly , make sure that the cable from the Router to the Switch is connected in the right place " in 1 of the 12 ports " like below picture 

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Quick question what are the color lights or status from the Access Points  ?

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F...

Best Regards 

Fernando Vasquez 

[bigwavedave]

Power is flashing green 

Ctl is steady green