01-05-2025 11:47 AM
I purchased a brand new Lennar home with NEW Ruckus equipment (ICX7150-12, and 2 R510 APS). All was fine until Ruckus pushed a bad update that caused the switch to boot in router mode after power loss. I have had problems ever since the bad update.
I have resolved all issues with the switch. I am having serious issues with the two R510 APs. I CANNOT get them out of recovery mode.
I have performed factory resets, upgraded firmware via tftp, and I can access CLI. What I can't do is get one of them to become Master nor can I get them out of discovery mode.
Both APs are running version 200.15.6.12.304
I have performed every step in the guide to reset Unleashed (except could get neither AP to Ruckus#, both were rksci which is extremely limited coding). This is the guide I followed: https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-reset-entire-Unleashed-network-for-r...
One AP has IP address of 192.168.0.2. The other, 192.168.0.3. Here are pertinent screenshots:
WHAT I AM ASKING FOR IS:
HOW can I get one of these APs to assume master and get out of "Discovery" state so I can use Unleashed app to reconfigure my network?
I have tried web interface and indefinite response is: "Building the Unleashed Network" It may take FOREVER.
I have tried the app using direct ip address and it will not connect. I even attempted to change "Recover.Me" said to Configure.ME and log in. This was the closest I came to getting access. The app attempted to connect several times, it even said "Great! You are connected to a Ruckus..." however, after a few minutes it resolved to say "although you are on a Ruckus device, please wait until the Wifi signal shows on your phone". It never did.
AGAIN, all I want to know is how to get one of these APs out of Recovery/Discovery and assume the Master role.
Thanks