reset password

[mfainboim5565]

I have resently reset the Ruckus router, when I check the wifi networks I see one with recover.Me-03xxxx when I tried to connect it does not accept the password = password.

How do I find the correct password or how should I connect to the router to access and be able to change the network id and password.

[Imran_ruckus]

Hi @mfainboim5565 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues after factory resetting the RUCKUS Access Points.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

It appears that the factory reset process may not have been fully completed. Once you connect to the configure.me-xxxxxx Wi-Fi network, please follow the setup instructions again as demonstrated in the video linked below:

RUCKUS Unleashed Setup via Web Interface
https://www.youtube.com/watch?v=j8I5aVwMNMg

If you are attempting a password recovery, kindly refer to the following video:
Password Recovery Process

https://www.youtube.com/watch?v=sqnG8fupaLk

Should you have any questions or need further assistance, please don't hesitate to reach out.

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @mfainboim5565 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community